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Upstack SignalServer-side tracking for DTC

Train ad platforms to find more customers

Upstack Signal’s Consumer Identity Network restores the cookies, click IDs and hashed customer identifiers that server-side tracking alone still misses.

4.6 out of 5 from 36 reviews on the Shopify App Store

21-day free trial No credit card No contracts 60-day 4x ROI guarantee

Event match quality dashboard showing active events, integration methods, scores and recent event volume.
US device IDs in the graph
750M+
Match rate on events
90%+
Meta event match quality
7.5+
Most brands are live
<20 min

Brands running on Signal

All customer stories

Network scale

Upstack’s server-side consumer identity network. One customer profile behind every event, before it reaches your ad platforms.

Joah Brown, Holland Cooper, Obvi and Thrivin storefronts, each showing a Shopify order attached to a named shopper.

750M+

US device IDs, growing every month.

Device graph

Browser, device, and click signals resolve against a national identity network.

Durable profile

Matches persist through device changes and browser churn, so signal compounds.

Monthly lift

The graph strengthens as more events, devices, and commerce signals flow through it.

Signal layers

Server-side tracking captures events. Identity resolution makes them useful.

How Signal works

Baseline

Server-side tracking

Viewed product Server

Added to cart Server

Initiated checkout Server

Purchase Server

  • Track 100% of conversions
  • Forward every event to 44 destinations
  • Stitch sessions, capture first-party identifiers
  • Deduplicate and alert on delivery failures
  • Survive iOS updates, ad blockers, and cookie loss

Added layer

Identity resolution

iPhone, Safari Ad click

MacBook, Chrome Product view

Email link Purchase

1 customer 3 touchpoints, example

  • Resolves each event to a person, not a session
  • Restores click IDs and cookies that server-side tracking alone misses
  • Cross-device matching against 750M+ devices
  • Links offline and in-store orders to the same person
  • Gets stronger every month as the network grows

Event match quality

Higher match rates drive top-of-funnel performance. Every event carries the identifiers platforms need to recognize more customers.

Event match quality Meta

  • PageView 7.9/10
  • Add to cart 8.7/10
  • Initiate checkout 9.0/10
  • Purchase 9.3/10

Purchase match quality 9.3/10

Running on Signal

  • Joah Brown
  • EllaOla
  • Holland Cooper

What operators say about event match quality.

Matt Elms @MattElms
We did see an uplift when we onboarded with @upstackdata, yes. Our EMQ scores improved by circa 20%.

Feb 23, 2025

Marcin @mar_szychowski
I also wanted to share that @upstackdata has greatly helped my client. Previously, they only saw 50% of their sales on Meta, but now it's around 80%. I believe it significantly improved their results.

Sep 5, 2024

Mitch Sanders @mitch_scg
Favorite software tool rn - upstackdata.com. Very quickly improved Lark Meta event matching. Easy setup for non-technical people like me, @michael_upstack helped clean up all of the poor setup I had previously done with other tools, and pricing is solid.

Aug 19, 2024

Trayan Hristov @THristov_
One of the biggest unlocks this year has been trusting @michael_upstack and using @upstackdata. There are Elevar, Black Crow, Little data, Triple whale and a bunch of others CAPI providers but so far we've added it to close to 20 accounts.

Nov 20, 2024

Signal hygiene

Keep bad signal out of your pixels.

Upstack screens traffic before delivery, so platforms learn from real customer actions, not bots, fraud patterns, junk referrers or duplicates.

  • Obvi
  • EllaOla
  • Carryproof
  • Omni Creatine
Bad signal and what Signal sends to your pixels instead
Bad signal Sent to your pixels
Bot traffic Verified human actions
Fraud patterns Eligible-market demand
Junk referrers Trusted source traffic
Duplicate orders One order, one conversion
Noisy event stream Clean events sent to pixels

Marketing optimization

Scale spend without scaling CPA.

Give ad platforms more complete conversion data so they can find more buyers as you increase budget, without CPA rising at the same rate.

Six-month change Shared 0–100% scale

Ad spend vs. CPA

Ad spend +85%

CPA +4%

Mika & Sammy’s Scaled ad spend 85% over 6 months while CPA only increased 4%

Why Upstack

Why should you go with Upstack?

  1. 01

    Fully featured

    Capture, identity resolution, delivery and monitoring in one platform.

  2. 02

    US-based support

    People who know your setup, not a rotating ticket queue.

  3. 03

    Every integration included

    No added connector fees, whichever platforms you send to.

  4. 04

    One-click Shopify install

    No theme edits, no developer time, and most brands are live in under 20 minutes.

Results

Brands running on Signal.

All customer stories

All customer stories

Reviews

What Signal customers say. Word for word, with a link to each original.

  • Little exercise.

    Maybe it’s nothing.

    go open your events manager..post your results below.

    In my opinion, conversion API is crucial.

    When performance goes down i look at this.

    If you’re struggling on Meta I would definitely look into your EMQ scores.

    I use Mike’s company Upstack.

    we are always in the 9s

    I know it might not seem like a big difference but I’ve seen people with EMQ scores in the eights struggle… then switch to Upstack and dominate.

    i have personally used 4 separate CAPI products imo his is the best.

    Johnny Hickey @johnhickey1970 on X · Jun 9, 2026
  • 5 out of 5

    This app has been incredibly helpful in navigating Meta’s new health policy changes. It provided an effective solution for fixing custom event tracking, ensuring our campaigns remain compliant and still track. Highly recommend it for anyone facing similar challenges!

    NeuroMD Shopify App Store · Jan 28, 2025
  • Upstack is generating an extra $3K/month in revenue we were leaving on the table.

    According to our email guy (@JamesBoostBerry ), It's finding 20,000 additional add-to-cart events monthly that would have disappeared without follow-up.

    We initially thought it was a tracking error, but confirmed these are real potential customers who wouldn't have received abandon cart emails through normal flows.

    If you're not optimizing your cart abandonment strategy, you're literally watching money walk away...

    Thank you @michael_upstack

    James Lee @jameshyujinlee on X · Apr 12, 2025

See Signal on your own store before you commit.

21-day free trial No credit card No contracts 60-day 4x ROI guarantee

Integrations

Connect the stack you already run.

61 integrations across ecommerce, ad platforms, email and your warehouse: 17 sources in, 44 destinations out.

See all integrations

Also connects to

  • Checkout Champ
  • Recharge
  • Custom stack
  • Funnelish
  • Lasso Commerce
  • Phoenix Technologies
  • Skio
  • Loop Subscriptions
  • Amazon Ads
  • AppLovin Ads
  • Reddit
  • Microsoft Ads
  • X
  • Outbrain
  • Taboola
  • MGID
  • The Trade Desk
  • Criteo
  • StackAdapt
  • MNTN
  • Tatari
  • RevContent
  • Tapjoy
  • Vibe
  • OpenAI Ads
  • Omnisend
  • Sendlane
  • Yotpo
  • Okendo
  • Gorgias
  • HubSpot
  • PostHog
  • Loops
  • ActiveCampaign
  • Alia
  • Customer.io
  • Segment
  • BigQuery
  • Google Sheets
  • impact.com
  • Awin
  • CJ Affiliate
  • Rakuten

See all integrations

Once the data is right

Add attribution and audience data on the same foundation.

Attribution for your reporting

Multi-touch attribution, margin reporting and unlimited history, beyond the dashboards Signal already includes.

Explore Attribution

Audience for knowing who buys

Demographics and enrichment on every resolved profile, sent back to the platforms.

Explore Audience

See Signal on your own data.

Connect your store and see your own match rates before you commit to anything.

21-day free trial, no card. Month to month.